Shipping
Most orders are processed within 1-2 business days and shipped via USPS Priority Mail. Unexpected delays may occur due to external factors beyond our control.

Discreet Packaging
All orders are shipped in secure, unmarked packaging to protect your privacy. Products are sealed in child resistant, smell proof bags and placed in plain boxes with no logos, product names, or branded materials. Your order arrives private, discreet, and protected.

Refunds
Refunds are only granted in limited circumstances and are not available for discounted orders, including introductory promotions. All refund requests are subject to our sole discretion. If you believe your order qualifies, please contact info@ganjatree.com.

Returns
All sales are final. Due to the nature of our products, we do not accept returns or provide refunds, except in cases of damaged or incorrect items. If you receive a defective or incorrect product, contact info@ganjatree.com with your order number and photos of the issue.

Risk of Loss
Ownership and responsibility for your order transfer to you once the package is handed to the shipping carrier. Ganja Tree is not responsible for lost, stolen, or delayed shipments due to carrier handling.